Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect.
The type of information we collect
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information from third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
How we use your information
The primary objectives for gathering, maintaining, and utilising personal information include:
• Delivering our products and services;
• Addressing individual inquiries;
• Communicating with and staying in touch with customers;
• Distributing marketing communications;
• Managing general business operations such as billing and account management;
• For recruitment purposes;
• Functions related to team member employment at DQA and the provision of internal products and services;
• Other business-related purposes, such as using photos or videos from seminars or events for training and promotional activities; and
• Compliance with legal, regulatory, rule, or professional standards requirements.
Should you opt not to share your personal information, it may prevent us from performing these activities.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances, including the following:
• Third parties to support us in delivering products and services; and
• Where required or authorised by law.
Employee Information
Privacy policy updates
Typically, employee records do not fall under the Privacy Act, so this policy might not apply to our handling of employee information. For details on our practices concerning employee information, please reach out to us directly. Your personal information will be used for the specific reasons stated above only.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.